The Obama administration isn’t setting the bar very high for themselves when it comes to the implementation of the “Affordable” Care Act. Amid news that premiums are going to skyrocket under the law, the Obama administration official in charge with overseeing the implementation of the health insurance exchanges just wants to make sure Americans don’t have a “third world experience.”
With time-running out before the major provisions of President Obama’s health care law are set to be implemented, the official tasked with making sure the law’s key insurance exchanges are up and running is already lowering expectations.
“The time for debating about the size of text on the screen or the color or is it a world-class user experience, that’s what we used to talk about two years ago,” Henry Chao, an official at the Centers for Medicaid and Medicare Services who is overseeing the technology of the exchanges said at a recent conference. “Let’s just make sure it’s not a third-world experience.”
Chao also described himself as “nervous.”
In short, right now the Obama administration is aiming for a more expensive version of our previous health insurance/health care situation, only less customer-friendly.